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Account management

A named human, not a ticket queue.

Every TUS energy contract comes with a named account director, monthly invoice validation, anomaly alerts, dispute handling and a written quarterly review. It's how we earn the next renewal — by being useful between them.

1
Named account director
Monthly
Invoice validation
Quarterly
Written review

What in-life management looks like

A named account director

Not a ticket queue. One human who knows your portfolio, your sites and your renewal cycle.

Monthly invoice validation

Every invoice cross-checked against contract terms. Errors are escalated to the supplier on your behalf.

Disputes handled

Billing disputes, change-of-tenancy errors, MOP/DC issues — your account director picks up the phone, not you.

Anomaly and renewal alerts

Yolk surfaces them; your account director acts on them. Renewals start 12 months out — no auto-rollover.

Multi-site coordination

One bill, one account, one report — across regions, brands and contract types.

Quarterly written review

Position vs market, savings captured, anomalies addressed, decisions ahead. A clean PDF every quarter.

Yolk Energy Portal

Turn complex energy data into clear, simple, cost-saving decisions.

Yolk is our free AI-powered portal for UK business energy. Connect your sites, benchmark your rates, see where you're overpaying, and get alerted before contract renewal or unusual usage costs you money.

  • Live multi-site dashboards
  • AI insights and benchmarks
  • Real-time usage and contract alerts
  • Renewable & switching suggestions

Free. No setup fees. No contract. Live in minutes.

Cost vs benchmark
−27%avg switching saving
Sites monitored
All in one dashboard
Real-time alerts
  • Renewal window opens in 73 days
  • Out-of-hours usage 18% above baseline
  • Wholesale gas dipped — fix window open

Account management — frequently asked questions

Ready to take control of your energy spend?

Talk to a TUS energy consultant about a free Energy Health Check — usually 15 minutes, with a written summary back to you.